Importing a single XML record into ServiceNow is a straightforward process that can be accomplished in a few simple steps. First, you will need to obtain the XML file that you wish to import. This file can be created using any XML editor, such as Notepad++ or XML Notepad. Once you have the XML file, you will need to log in to the ServiceNow instance where you want to import the record.
Once you are logged in, navigate to the Import Sets table. This table can be found by searching for “Import Sets” in the search bar at the top of the page. Once you have found the Import Sets table, click on the “New” button to create a new import set. In the “Name” field, enter a name for the import set. In the “Import Table” field, select the table that you want to import the record into.
